🇮🇳 ECHSGPT – Veteran Healthcare Assistant
I am thrilled to announce the following:
ECHSGPT is online now!
How to Access ECHSGPT
Open the ChatGPT app (on your phone or computer).
Log in (you can use Gmail or your email ID).
On the left side, click Explore GPTs.
In the search bar, type ECHSGPT.
Click on ECHSGPT – Veteran Healthcare Assistant.
To keep it handy, click Pin to Sidebar (like a bookmark).
Important Clickable Links
Important Note:
- You may start with this prompt: "Give me top 100 FAQ I can ask the ECHSGPT"
- Do try to question ECHSGPT. in your regional Language !Ensure voice mode is turned on.
Share with any one who is likely to benefit i.e all ECHS beneficiaries for sure.
🇮🇳 ECHSGPT – Veteran Healthcare Assistant
User Guide (Latest Version)
🔹 What is ECHSGPT?
ECHSGPT is your trusted digital assistant for the Ex-Servicemen Contributory Health Scheme (ECHS).
It helps veterans, ex-servicemen, and their families navigate ECHS rules, procedures, entitlements, and official circulars.
Provides step-by-step policy guidance with citations from official documents.
Fetches the latest circulars/notices from echs.gov.in and MoD at query time.
Always highlights updates with effective dates and clear explanations.
⚠️ No medical advice – consult your doctor or empanelled hospital for treatment.
🔹 What’s New?
📢 Latest feature updates (rotating view):
Demo Mode – Practice filling forms or navigating the portal with dummy data.
Accessibility Settings – Large Text Mode + Screen Reader Mode.
Printable Templates – Ready-to-use grievance and appeal letters.
Check the User Guide anytime for full feature list.
🔹 Key Features
1. Latest Rules with Updates
Always shows the most current policy.
Highlights ⚡ if recently updated.
Displays effective date of change.
Provides a Last Updated timestamp + direct link to the circular.
Old rules shown in Archive References (optional).
2. Benefits Calculator
Estimate:
Uses simple inputs (days, type, category).
Never stores personal data.
3. Form-Filling Assistant
4. Portal Navigation Walkthrough
5. Regional Centre/Polyclinic Directory
6. Escalation Roadmap
7. Voice Responses + Multilingual Support
Every answer has a 🎤 Play button.
Languages: English (default), Hindi, Tamil, Kannada, Malayalam, Punjabi, Marathi, Bengali.
Spoken answers include:
⚠️ Disclaimer (policy/process only)
Thank-you note for veteran’s service
🎺 Patriotic bugle tone (optional, can be muted per session).
8. Session Summary
Auto-generated after 10 min inactivity or when session ends.
Includes: queries, rules, citations, Change Impact Notes.
Export options: Copy, Text, PDF, or Email.
Veterans can combine session summary + latest circular alerts in one email.
9. New Circular Alerts
📢 Alerts if a circular is issued within last 30 days.
Option to Check & Email me latest circulars now.
SMS/WhatsApp delivery (number used once, deleted after).
Only policy/process updates (no personal reminders).
10. Community Insights
Veterans can see peer experiences (claims, hospitals, referrals).
Posts are ECHSGPT-approved only (to prevent misinformation).
Future expansion: Telegram channel, admin-moderated only.
11. Accessibility Features
12. Offline Access
Download key ECHS documents (Brochure, Handbook, SOPs, Compendium).
Available in English + regional languages.
13. Priority Support for Widows/Dependents
14. Feedback & Ratings
15. Printable Templates Library
16. Simple Language Mode
🔹 Privacy & Security
ECHSGPT never stores your ECHS card number, Aadhaar, DOB, or medical history.
Phone numbers/emails for alerts are used once and deleted after sending.
Privacy Note:
“📢 If you want to receive this update by SMS/WhatsApp, please provide your phone number. Your number will be used once to send this message and will be deleted immediately after.”
🔹 How to Access the User Guide
Inside ECHSGPT → Help / User Guide button.
Interactive, expandable menu + voice narration.
Downloadable PDF (English default, regional language on request).
Includes “What’s New” section for latest feature highlights.
👉 This User Guide ensures every veteran and family member can confidently use ECHSGPT for ECHS guidance.
Most Mundane 100 FAQ Prompts
📌 Top 100 ECHS FAQs – Grouped by Category
1️⃣ Eligibility & Membership (12)
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Who is eligible for ECHS membership?
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Are widows of ex-servicemen entitled to ECHS facilities?
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Can dependent parents be included in ECHS?
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What is the age and income criteria for dependent parents?
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Are unmarried/widowed/divorced daughters eligible for ECHS?
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Are disabled children covered under ECHS?
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Can in-laws (parents of spouse) be included in ECHS?
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Are adopted children eligible for ECHS?
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What are the income criteria for dependents?
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Can dependents who start earning be removed and later re-added?
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Is membership compulsory for all ex-servicemen pensioners?
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Are Short Service Commissioned Officers (SSCOs) covered?
2️⃣ ECHS Smart Card (10)
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How do I apply for a new ECHS card?
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What documents are required for card application?
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What is the fee for an ECHS card?
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How long does it take to get a card after application?
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What should I do if my ECHS card is lost or damaged?
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How do I update my dependent details in the card?
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Can I use the card in any city across India?
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How do I renew my ECHS card after expiry?
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Is Aadhaar mandatory for card issuance?
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Can temporary cards be issued in emergencies?
3️⃣ Polyclinic Facilities (10)
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What facilities are available at an ECHS polyclinic?
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Can I directly visit a polyclinic without appointment?
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Are medicines available at polyclinics?
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Can I collect medicines for a longer duration?
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What happens if the polyclinic does not have prescribed medicine?
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Are diagnostic tests available at polyclinics?
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Are dental treatments covered at polyclinics?
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Can polyclinics issue referrals for private hospitals?
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What is the role of OIC (Officer-in-Charge) Polyclinic?
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Can I visit any polyclinic across India?
4️⃣ Empanelled Hospitals (10)
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How do I know which hospitals are empanelled under ECHS?
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Can I choose any empanelled hospital for treatment?
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What types of hospitals are empanelled (private, trust, etc.)?
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Is prior referral required for treatment in empanelled hospitals?
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Can I go to an empanelled hospital in another city?
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Are dental clinics empanelled under ECHS?
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What happens if an empanelled hospital is dis-empanelled during my treatment?
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Can I change hospital after referral?
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Is there a limit on the number of visits to empanelled hospitals?
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How are empanelled hospitals monitored for quality?
5️⃣ Referral System (10)
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How do I get a referral from ECHS polyclinic?
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Can I get a referral without physically visiting the polyclinic?
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What is the validity period of a referral?
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Can I get a referral for follow-up treatment?
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Can referrals be issued for planned surgeries?
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Is referral needed for emergencies?
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Can I get referral for multiple specialities in one visit?
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What if referral is denied at polyclinic?
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Are referrals valid pan-India?
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Can I directly go to hospital in case of life-threatening emergency?
6️⃣ Treatment Coverage & Procedures (12)
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Which treatments are fully cashless under ECHS?
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Are cancer treatments covered under ECHS?
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Are organ transplant surgeries covered?
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Are joint replacement surgeries covered?
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Is dialysis covered under ECHS?
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Are infertility treatments covered?
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Are cosmetic surgeries covered?
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Are psychiatric/mental health treatments covered?
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Is AYUSH treatment covered under ECHS?
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Are ICU and ventilator charges covered?
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What is the ceiling on room rent in empanelled hospitals?
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Can I claim ambulance charges?
7️⃣ Reimbursements & Claims (12)
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How do I claim reimbursement for treatment in non-empanelled hospitals?
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What is the time limit for submitting reimbursement claims?
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What documents are required for claim submission?
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Can I claim for emergency treatment in a non-empanelled hospital?
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What is the process for reimbursement of home isolation treatment (COVID)?
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Can I claim for treatment abroad?
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How long does it take to get reimbursement?
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Can I track the status of my claim online?
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What if my reimbursement claim is rejected?
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Can I appeal against a claim rejection?
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Are travel charges reimbursable?
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What is the maximum reimbursement limit?
8️⃣ Medicines & Pharmacy (8)
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Are medicines given free under ECHS?
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Can I get life-long medicines for chronic diseases?
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What is the process if medicines are not available in polyclinic?
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Can medicines be collected by family members?
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Can medicines be issued for more than one month at a time?
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Are imported medicines provided?
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Is insulin covered under ECHS?
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Can I get medicines delivered at home?
9️⃣ Special Provisions (6)
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What facilities are available for war-disabled veterans?
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Are 100% disabled dependents given special consideration?
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Are treatment facilities available for World War II veterans?
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What is the policy for ECHS widows regarding renewal and continuation?
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Are martyrs’ families given any additional facilities?
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Are differently-abled dependents given lifelong coverage?
🔟 Administration & Escalation (8)
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What is the role of Regional Centres in ECHS?
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How do I lodge a grievance with ECHS?
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What is the contact number of the ECHS helpline?
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How do I escalate unresolved complaints?
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What is the grievance redressal timeline?
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Can I use CPGRAMS for ECHS-related complaints?
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Who can I contact for technical issues with the ECHS portal?
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How do I contact my Station HQ (SHO) for ECHS matters?
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What are the working hours of ECHS polyclinics?
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Where can I download all official ECHS circulars and orders?
⚡ GPT-5 Power Prompts
1️⃣ Structured Analysis & Policy Guidance
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Prompt:
“Act as a compliance officer. I will paste a government policy document. Summarize its key rules in bullet points, highlight ambiguities, and suggest 3 implementation checklists for different stakeholders (administrator, end-user, auditor).”
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Why it’s powerful: Forces GPT-5 into multi-role analysis + outputs actionable checklists.
2️⃣ Scenario-Based Reasoning
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Prompt:
“Imagine you are a retired Army officer applying for a healthcare benefit. Walk me through the process in first person, narrating the documents you collect, offices you visit, and potential obstacles. Then switch to the perspective of an administrator and explain how the same case looks from their side.”
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Why it’s powerful: Demonstrates perspective-shifting + realistic simulations.
3️⃣ Knowledge Extraction from Long Texts
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Prompt:
“I will paste a 10-page policy document. Extract: (1) all deadlines, (2) all monetary limits, (3) all exclusions. Present them in a clean 3-column table.”
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Why it’s powerful: Converts unstructured rules into machine-readable tables.
4️⃣ Flowcharts & Process Mapping
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Prompt:
“Create a step-by-step flowchart (with Mermaid syntax or text-based diagram) for how a reimbursement claim flows from veteran → polyclinic → regional centre → central office. Highlight decision points where claims may be rejected.”
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Why it’s powerful: GPT-5 can visualize complex systems and output structured diagrams.
5️⃣ Role-Based Guidance
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Prompt:
“Explain ECHS membership eligibility in three versions: (a) for a veteran, (b) for a widow, (c) for a dependent child. Highlight what is common and what is unique.”
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Why it’s powerful: Automatically adapts tone and content for multiple audiences.
6️⃣ Summarization + Cross-Comparison
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Prompt:
“Compare ECHS, CGHS, and Ayushman Bharat in terms of: (1) eligibility, (2) coverage, (3) referral system, (4) empanelled hospitals. Show the result in a comparative table with source citations.”
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Why it’s powerful: Multi-policy cross-comparison in structured format.
7️⃣ Conversational Memory & Simulation
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Prompt:
“Pretend you are an ECHS polyclinic OIC. I will act as a veteran coming with different queries. Handle my questions step by step as if in real life, referring to official SOPs where needed. Keep track of what I’ve already asked so I don’t repeat.”
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Why it’s powerful: Demonstrates long-term conversational memory and realism.
8️⃣ Multilingual / Regional Adaptation
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Prompt:
“Translate this ECHS eligibility guide into Hindi, Tamil, and Marathi while keeping medical/legal terms in English. Format neatly in sections.”
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Why it’s powerful: GPT-5 can generate multilingual structured outputs with selective translation.
9️⃣ Voice-Friendly Summaries
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Prompt:
“Rewrite the following SOP in simple spoken language, short sentences, and numbered steps so it can be read aloud as a voice guide for veterans.”
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Why it’s powerful: Creates audio-friendly policy guides.
🔟 Rapid What-If Simulation
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Prompt:
“If ECHS introduced telemedicine for chronic disease follow-up, what would be the top 5 benefits, 5 risks, and 3 implementation steps, citing lessons from CGHS and private sector telehealth models?”
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Why it’s powerful: Combines policy reasoning + forecasting + benchmarking.
⚡ Advanced GPT-5 Power Prompts for ECHS
1️⃣ Membership & Eligibility
Prompt:
“Summarize ECHS membership rules for (a) veterans, (b) widows, (c) dependent parents, and (d) disabled children. Show in a comparative table with columns: Category | Eligibility | Documents Required | Renewal Rules. Cite brochure/handbook page numbers.”
✅ Output: Structured side-by-side eligibility matrix.
2️⃣ ECHS Smart Card Lifecycle
Prompt:
“Create a flowchart of the ECHS Smart Card lifecycle: application, payment, verification, printing, delivery, renewal, and lost/damaged replacement. Mark which steps are done by the veteran, polyclinic, regional centre, and card issuing authority.”
✅ Output: Process flowchart for easy reference.
3️⃣ Referral Simulation
Prompt:
“Roleplay as an ECHS polyclinic doctor. I will act as a veteran with knee pain needing surgery. Walk me through how you would: (a) examine, (b) issue referral, (c) route to empanelled hospital, (d) explain costs covered. Then switch to the perspective of the veteran narrating the steps taken.”
✅ Output: 2-perspective simulation (doctor + veteran).
4️⃣ Hospital Coverage Comparison
Prompt:
“List 5 major empanelled hospitals in Delhi under ECHS, compare them on: (1) speciality coverage, (2) room rent entitlement, (3) super-speciality treatments available, (4) exclusions. Provide in a table.”
✅ Output: Location-specific hospital comparison.
5️⃣ Emergency Scenario Walkthrough
Prompt:
“Explain what happens if a veteran suffers a heart attack while traveling in a non-empanelled city. Step through: immediate treatment, document collection, reimbursement claim, time limits, and escalation if claim is delayed. Present as numbered steps.”
✅ Output: Clear emergency SOP.
6️⃣ Reimbursement Filing Guide
Prompt:
“Generate a checklist of documents required for reimbursement claim in case of non-empanelled hospital emergency treatment. Group them into: Patient Documents, Hospital Documents, Financial Documents, Certification. Add timelines for submission.”
✅ Output: Document checklist for claims.
7️⃣ Dependent Coverage Edge Cases
Prompt:
“List tricky cases of dependent eligibility — (a) married daughter separated from husband, (b) parent with pension above income ceiling, (c) adopted child, (d) disabled son above 25 years. For each, state if eligible or not, with citation.”
✅ Output: Grey-zone dependency rules clarified.
8️⃣ Medicines & Chronic Care
Prompt:
“Summarize ECHS medicine rules for chronic patients: duration of issue (normal vs. pandemic relaxation), collection by representative, alternate brand substitution, and procedure if medicines not available at polyclinic. Show in FAQ format.”
✅ Output: Concise medicine rules.
9️⃣ Widow Entitlement Transition
Prompt:
“Explain step-by-step what a widow of an ESM must do to continue ECHS benefits after her husband’s death. Include: documents to submit, card update procedure, renewal validity, and escalation if regional centre delays.”
✅ Output: Survivor benefit guide.
🔟 Grievance Escalation Map
Prompt:
“Generate a grievance escalation ladder for ECHS: Polyclinic → Station HQ → Regional Centre → Central Organisation → CPGRAMS. Show timeline for response at each level. Format as a neat flow diagram.”
✅ Output: Escalation roadmap for complaints.
1️⃣1️⃣ Cross-Scheme Benchmarking
Prompt:
“Compare ECHS vs CGHS vs Ayushman Bharat in terms of: (1) eligibility, (2) empanelled hospitals, (3) reimbursement timelines, (4) medicines supply, (5) referral system. Present in a 5-column comparative chart.”
✅ Output: Quick comparative policy snapshot.
1️⃣2️⃣ Voice-Friendly SOPs
Prompt:
“Rewrite the ECHS claim reimbursement SOP into 12 short spoken steps that can be read aloud to elderly veterans. Use simple language, avoid jargon, and number the steps clearly.”
✅ Output: Audio-ready SOP guide.
🔥 Power Questions to Challenge ECHSGPT
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Outstation Emergency in Non-Empanelled Hospital
“While traveling, I had a heart attack, got treated in a non-empanelled hospital, and paid cash. Build a step-by-step reimbursement plan with timelines, document checklist, admissible heads of claim, and a template appeal if ‘non-emergency’ is cited to reject.”
Pushes: emergency criteria + timelines + document sufficiency + appeal path.
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Mid-Treatment Dis-Empanelment
“My surgery was pre-approved at an empanelled hospital that got dis-empanelled mid-treatment. What gets paid, who pays, and how do I document continuity of care? Provide a letter draft to Regional Centre and a fallback reimbursement path.”
Pushes: contract continuity + beneficiary protection + documentation.
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Transplant: Donor Costs & Package Limits
“For a kidney transplant under an empanelled centre, detail coverage for the donor’s pre-op workup, hospitalisation, consumables/implants, and post-op follow-up. Map package vs. non-package items and how to pre-authorise exceptions.”
Pushes: nuanced inclusion/exclusion + pre-auth pathways.
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Dependent Income Turns Ineligible Mid-Year
“My dependent parent crosses the income ceiling in December. From which date do benefits stop, how do I update the card, and what happens to an ongoing treatment started before ineligibility?”
Pushes: status change effects + ongoing care protection.
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Widow Continuation with Name/Record Mismatch
“After my husband’s demise, my Aadhaar/pension records have a spelling mismatch. Give me a precise widow-continuation checklist, affidavit formats, and whom to approach if card reissuance is held up.”
Pushes: survivor transition + KYC rectification.
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Disabled Son >25 Years: Lifelong Eligibility
“Build a proof checklist for certifying permanent disability for my 28-year-old son, the periodicity of re-validation (if any), and how to handle out-station treatment referrals.”
Pushes: disability eligibility + evidence standards.
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Referral Validity & Multi-Specialty Chain
“Create a decision tree for getting one referral that leads to diagnostics → orthopaedics → anaesthesia fitness → surgery → post-op physio. Where do fresh referrals or endorsements become mandatory?”
Pushes: referral chaining + validity windows.
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Cashless Denial at Desk: ‘Package Not Covered’
“The hospital front desk denied cashless saying ‘no package code’. List on-the-spot actions, who to call, how to convert to approved package/individual line items, and how to record this to avoid later rejection.”
Pushes: real-time resolution + coding.
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Mixed Bills: Empanelled + Non-Empanelled
“My procedure started in an empanelled hospital, but ICU transfer happened to a non-empanelled facility. Split the bills into admissible portions, show calculation method, and produce a covering note for claim.”
Pushes: proportional adjudication + documentation mapping.
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High-Cost Implants & Brand Substitution
“Show me how to ensure admissibility for a specific stent/implant brand when the package has a ceiling. Include pre-auth template, clinical justification notes, and fallback reimbursement if the bill exceeds the cap.”
Pushes: package ceilings vs. justified exceptions.
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Ambulance Across Cities (Inter-Facility Transfer)
“Ambulance shifted me 180 km between hospitals. What is reimbursable (BLS/ALS/km limits/oxygen), what papers must the hospital/ambulance furnish, and how are multiple legs calculated?”
Pushes: nuanced ambulance rules + rate application.
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Room Entitlement vs. Upgrade with Co-Pay
“I’m entitled to a certain room category, but I opted for a higher category. Show cost-sharing logic across bed charges, nursing, OT, implants, and investigations so I don’t lose coverage for everything.”
Pushes: proration logic + non-denial safeguards.
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Time-Barred Claim Rescue
“My claim was filed beyond the stipulated days. Draft a representation citing reasons (ICU, postal delay, bereavement), attach proofs, and build a case for condonation with the right authority chain.”
Pushes: exception handling + speaking order request.
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Medicine Supply: Chronic Care + Stock-Outs
“I’m on lifelong meds. Create a plan covering regular issue duration, attendant-collection, brand substitutions, and what to do when the polyclinic is out of stock (including local purchase/AFMS supply notes).”
Pushes: continuity of care + supply pathways.
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Home Isolation (Infectious Disease) Reimbursement
“I managed COVID-like home isolation with doctor supervision. What parts are reimbursable (consults, monitoring devices, meds), required proofs, and how to pre-empt common rejection reasons?”
Pushes: non-hospital care adjudication.
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Tele-Consult + Referral Legality
“A specialist did a tele-consult and advised admission. Can the polyclinic issue referral based on tele-notes? Provide the exact documentation trail and any limits on tele-referrals.”
Pushes: evolving care models + documentation sufficiency.
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Out-of-Station Portability & RC Migration
“I live 6 months in City A and 6 months in City B. Map how to handle RC/Polyclinic linkage, medicine continuity, and referral portability without repeated KYC hassles.”
Pushes: portability + duplication avoidance.
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Appeal after Rejection: Evidence Matrix
“My reimbursement was rejected for ‘incomplete records’ and ‘non-emergency’. Build an appeal kit: point-wise rebuttal matrix aligned to clauses, missing-doc checklists, and a timeline ladder (PC → RC → Central Org → CPGRAMS).”
Pushes: structured redressal + clause-based rebuttal.
Omega-Tier ECHS Power Prompts